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I am trying to set up an iPhone at work for one of our Agents. I have a new XR and I am trying to transfer data from the old iphone to the new one. I get a message to install the latest IOS 14.7.7..... It downloads the update, however doesn't actually install it.
This seems to be stopping the info from the old phone transferring to the new one.
I am trying to do the Quick Start and I've also tried choosing the Manual option.
iPhone XR
Open Settings ➔ General ➔ Software Update and see whether that update appears and then choose to install the update. If you cannot update then see below:
Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-
Once you have figured out the reason for your iPhone not updating and have updated your iPhone, then you can Transfer Data from old iPhone to new-
Do you have a backup created either on iCloud or on your computer?
Method 1 - Backup your old iPhone on your computer like this ➔ How to back up your iPhone, iPad, and iPod touch - Apple Support and then Restore your new iPhone from that backup like this ➔ Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Method 2 - The Quick Start method and here is how to do that ➔ Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Axel F.
Open Settings ➔ General ➔ Software Update and see whether that update appears and then choose to install the update. If you cannot update then see below:
Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-
Once you have figured out the reason for your iPhone not updating and have updated your iPhone, then you can Transfer Data from old iPhone to new-
Do you have a backup created either on iCloud or on your computer?
Method 1 - Backup your old iPhone on your computer like this ➔ How to back up your iPhone, iPad, and iPod touch - Apple Support and then Restore your new iPhone from that backup like this ➔ Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Method 2 - The Quick Start method and here is how to do that ➔ Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Axel F.
New XR iphone won't install update
