Why I can’t open PUBG mobile while it’s free and it asking me to have a credit card?

Why do I have to have credit card that have money an order to download a game?

Posted on Sep 15, 2021 12:02 AM

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Question marked as Top-ranking reply

Posted on Sep 15, 2021 6:07 PM

Hi there, hizamasadi!


Thanks for visiting the Apple Support Communities. It looks like you're trying to download a free game on your iPad, but are being prompted to add a payment method. We are happy to provide you with some information!


The Apple Support article If you can't remove your last payment method or use no payment method with your Apple ID - Apple Support details various situations under which a payment method may be required to download content to your device. Please read through the article, and follow any suggestions provided.


If you have additional questions or still need help after that, you will need to speak with Apple Support directly. You can do that here: Get Support


Have a good day!

1 reply
Question marked as Top-ranking reply

Sep 15, 2021 6:07 PM in response to hizamasadi

Hi there, hizamasadi!


Thanks for visiting the Apple Support Communities. It looks like you're trying to download a free game on your iPad, but are being prompted to add a payment method. We are happy to provide you with some information!


The Apple Support article If you can't remove your last payment method or use no payment method with your Apple ID - Apple Support details various situations under which a payment method may be required to download content to your device. Please read through the article, and follow any suggestions provided.


If you have additional questions or still need help after that, you will need to speak with Apple Support directly. You can do that here: Get Support


Have a good day!

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Why I can’t open PUBG mobile while it’s free and it asking me to have a credit card?

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