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Watch wont update, and wont finish pairing

My wife gave me her old apple watch, but it won’t update to complete the pairing. It just says to update my phone software, despite it already being up to date.

Posted on Sep 15, 2021 4:24 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2021 5:11 AM

Sounds like the watch is still paired to your wife's phone;

Option 1

Follow all the steps on this page,you will need your wife's apple id

What to do before you sell, give away or trade in your Apple Watch, or buy one from someone else

Option 2

To unpair and erase watch and remove Activation Lock

From a web browser,sign in to iCloud.com with your Apple ID.

Go to Find iPhone.

Click All Devices at the top of the screen.

Click your Apple Watch.

Click Erase [device]. Select Next until the device is erased.

Click Remove from Account.

Then;

Set up and pair your Apple Watch with iPhone

3 replies
Question marked as Top-ranking reply

Sep 15, 2021 5:11 AM in response to JQ_Was_Here

Sounds like the watch is still paired to your wife's phone;

Option 1

Follow all the steps on this page,you will need your wife's apple id

What to do before you sell, give away or trade in your Apple Watch, or buy one from someone else

Option 2

To unpair and erase watch and remove Activation Lock

From a web browser,sign in to iCloud.com with your Apple ID.

Go to Find iPhone.

Click All Devices at the top of the screen.

Click your Apple Watch.

Click Erase [device]. Select Next until the device is erased.

Click Remove from Account.

Then;

Set up and pair your Apple Watch with iPhone

Sep 15, 2021 4:30 AM in response to JQ_Was_Here

What model of phone is it and what version of ios is it running?

What model of watch is it and what version of WatchOS is it running?.

What troubleshooting steps have you tried?.

What errror messages are you receiving?.

Has this watch ever been paired to another phone?

Watch wont update, and wont finish pairing

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