Iphone 7 lagging and freezing

When I’m use youtube facebook etc apps my iphone 7 is working good but when I’m play pubg then my phone is so lagging and freezing.

iPhone 7, iOS 15

Posted on Sep 15, 2021 5:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2021 8:54 AM

Hello ayub50,


Thank you for posting in Apple Support Communities. We understand that you are having issues with your iPhone 7 freezing and lagging while playing a particular game. We would love to provide you support on this. 


If you notice that your iPhone 7 malfunctions when playing a game, there could be a couple of things causing this.


-The game itself may not be compatible with the iOS version you're running and the game may need to be updated to communicate properly, so check the app for updates: How to manually update apps on your Apple device


-We also see that your are running iOS 15 BETA which may cause some apps to run differently especially if they aren't compatible. If you find this as an inconvenience you can uninstall BETA using this resource: How to uninstall iOS beta software


If you decide to uninstall the BETA software please read the entire resource carefully to understand the possibility of data loss and the importance of backing up your device.




Thank you for allowing us to support you.


Have an awesome and productive day!

1 reply
Question marked as Top-ranking reply

Sep 16, 2021 8:54 AM in response to ayub50

Hello ayub50,


Thank you for posting in Apple Support Communities. We understand that you are having issues with your iPhone 7 freezing and lagging while playing a particular game. We would love to provide you support on this. 


If you notice that your iPhone 7 malfunctions when playing a game, there could be a couple of things causing this.


-The game itself may not be compatible with the iOS version you're running and the game may need to be updated to communicate properly, so check the app for updates: How to manually update apps on your Apple device


-We also see that your are running iOS 15 BETA which may cause some apps to run differently especially if they aren't compatible. If you find this as an inconvenience you can uninstall BETA using this resource: How to uninstall iOS beta software


If you decide to uninstall the BETA software please read the entire resource carefully to understand the possibility of data loss and the importance of backing up your device.




Thank you for allowing us to support you.


Have an awesome and productive day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 7 lagging and freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.