keyboard keys not responding
MacBook Air Keyboard keys UIO are not responding - any suggestions how to fix this
MacBook Air 13″, macOS 11.5
User profile for user:
MichelleT18
User level:
Community Specialist
Hello and welcome to Apple Support Communities pm621,
Thank you for contacting us. You have come to the right place and we are happy to assist you. We understand you're having an issue with your MacBook Air keyboard. We can understand why you’d reach out for a solution. To start, make sure you have the most current operating system. We recommend starting up in safe mode by holding the Shift key as described here: How to use safe mode on your Mac.
If you're still having issues, get back to us, so that we can continue to assist.
Thank you for contacting Apple Support Communities.
Best regards.