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my health app is not counting my steps I tried all the possible option

My health app is not counting my steps.

Help me with solution.

iPhone 7, iOS 14

Posted on Sep 16, 2021 5:50 AM

Reply
1 reply

Sep 17, 2021 7:07 AM in response to SnehalD

Hello SnehalD,


Thank you for using Apple Support Communities. Based on your post, your device isn't counting your steps. We'll do our best to assist.


It's hard to help without knowing which device this is happening on.


If this is related to the iPhone, the Health app should automatically count your steps when it's set up: Use the Health app on your iPhone or iPod touch


In case this is on an Apple Watch, try out: Use the Activity app on your Apple Watch


Try restarting these devices or the device, then test it out.


Should both or the device be set up correctly, then it would be best to Contact Apple Support


Wishing you the best, take care.

my health app is not counting my steps I tried all the possible option

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