Not receiving email on my charter account. Discussed with them and they say it is an Apple problem. Please help.

Both iPhone and iPad not receiving Charter email.

iPad, iPadOS 14

Posted on Sep 16, 2021 11:07 AM

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Charter Email on iPhone I found this question pretty much with just a slight difference. The person asking before was getting a hang during the account verification step of setting up a new account. I went ahead and used the settings provided and everything set up beautifully. When it got the verification steps it verified everything and moved right through and finished. I looked over all of the setting and everything looked right so I tried a test email from my phone and that is where the trouble began. The test email went through. Got it on my Windows PC so no problem sending email with the Charter account from the iPhone. But no matter what I tried the iPhone would not receive an email to that account. Any Thoughts?
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Not receiving email on my charter account. Discussed with them and they say it is an Apple problem. Please help.

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