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ipad does not find the airprinter

IPad does not print via airprint. It says air printers not found. Before it use to print without any problems.

Posted on Sep 16, 2021 12:34 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2021 12:43 PM

First, ensure that your printer supports AirPrint - and that it has connected to the same WiFi network as your iPad. When correctly set-up, your iPad should automatically detect your Printer.


If set-up correctly, should you continue to experience difficulties, your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


4 replies
Question marked as Top-ranking reply

Sep 16, 2021 12:43 PM in response to Thloramos

First, ensure that your printer supports AirPrint - and that it has connected to the same WiFi network as your iPad. When correctly set-up, your iPad should automatically detect your Printer.


If set-up correctly, should you continue to experience difficulties, your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


Sep 28, 2021 1:11 AM in response to Pjkinkade

Pjkinkade wrote:

I have already done some of this but the rest I don’t even know what u are talking about. For example Upstream wired network switches??🤯🤦🏼‍♀️


… which suggests that you have a relatively simple network and that you don’t have any of the items that you don’t recognise in the list.


I include the full list as some tend to overlook either by omission or misplaced belief the items won’t influence the outcome.


The sequence of performing device restart is important.

ipad does not find the airprinter

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