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Cannot update (greyed) it’s something about operating system and need WiFi to download but nothing works


iPhone 6s, iOS 14

Posted on Sep 16, 2021 3:53 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2021 4:05 PM

Bostontomm Said:

"Update: Cannot update (greyed) it’s something about operating system and need WiFi to download but nothing works"

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Use a Computer and Ethernet:

Start with attempting an update through use of a computer. But this time, user Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

2 replies
Question marked as Top-ranking reply

Sep 16, 2021 4:05 PM in response to Bostontomm

Bostontomm Said:

"Update: Cannot update (greyed) it’s something about operating system and need WiFi to download but nothing works"

-------


Use a Computer and Ethernet:

Start with attempting an update through use of a computer. But this time, user Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

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