I'm trying to check my eligibility for the new iPhone 13 from the iPhone 12 as I am an iPhone Upgrade Program member for the last few years. When I enter my serial number and IMEI it says that I am not enrolled in the program, which is not true. Anyone else having this issue?
Hi singh714,
Thank you for participating in the Apple Support Communities. We understand your serial number is showing it's not enrolled in the iPhone Upgrade Program, and we'd like to assist. We recommend contacting Apple sales support to look into this.
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Take care.
iPhone Upgrade Program - iPhone 13
