Software update

Why can’t I find my software update option in my general settings?

Posted on Sep 16, 2021 5:40 PM

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Posted on Sep 16, 2021 6:09 PM

Ryker_ Said:

"Software update: Why can’t I find my software update option in my general settings?"

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Problem put aside, try updating using you computer:


Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Making Use of a Computer for Updating an iOS Device - User Tip

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Question marked as ⚠️ Top-ranking reply

Sep 16, 2021 6:09 PM in response to Community User

Ryker_ Said:

"Software update: Why can’t I find my software update option in my general settings?"

-------


Problem put aside, try updating using you computer:


Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Making Use of a Computer for Updating an iOS Device - User Tip

Reply

Sep 16, 2021 5:57 PM in response to Community User

Ryker_ Said:

"Software update: Why can’t I find my software update option in my general settings?"

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Reset the Home Screen Layout:

Try performing the following. By doing so, things will be placed back to how they should be.

  1. Go to: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Home Screen Layout


Is it back?

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Sep 16, 2021 6:12 PM in response to Community User

Was this a phone that you bought NEW directly from Apple or an Apple authorized reseller? If there is no business account on the phone the most common reason for this issue is if the phone has been hacked or jailbroken by you or before you acquired it.

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Sep 16, 2021 5:54 PM in response to Lawrence Finch

no, there is none of what you mention.


I’m afraid I don’t know what you mean by jail broken.


here’s a screenshot.

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Sep 16, 2021 6:43 PM in response to Lawrence Finch

I just looked up what is jailbreaking and no, it wasn’t jailbroken into.


I have Windows 10.

I’ll give it a go.


Thank you✨

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