Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remove damaged install file from trash

Hi all,


I tried to re-install Mojave since it's 32-bit but got a message saying it wasn't possible to downgrade via Big Sur. So I deleted te install file but now it won't remove from the trash. It says the following:


The operation cannot be completed because some parts must be skipped. For each item, choose File > To Info, make sure "Secure" is not selected, then the "Sharing & Permissions" section. If you are sure that the items are not and are not set to 'Read only' of 'No access', you can try again.


Any ideas? It takes nearly 6.5 GB of space so if it's not possible, I might need to do a system reset.

Eager to hear from you.


Cheers!


[Edit] I already tried terminal and other methodes recommended online.



Posted on Sep 17, 2021 3:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2021 8:35 PM

WARNING!!! Make sure you type this precisely as the "rm -rf" means remove (delete) and the -r means recursive (all sub-folder items) and the -f means FORCE (it won't ask you to confirm). If this were entered improperly you could delete things permanently by accident. The command provided is correct and it should delete the "Install macOS Mojave" from the hidden trash folder in your home folder.


Reboot the Mac then Open Terminal and type:


sudo rm -rf ~/.Trash/Install\ macOS\ Mojave.app/


Type your password when prompted.


If you still need to downgrade to Mojave it is possible but it is a massive procedure to accomplish:


  1. Backup your Mac (Time Machine or Carbon Copy Cloner / SuperDuper!)
  2. Obtain a 16GB+ USB flash drive (probably need a USB-C to USB-A adapter)
  3. Re-download Mojave (see below)
  4. Format the USB flash drive to FAT32 or HFS+ and name it MyVolume
  5. Create a bootable macOS Mojave installer on the flash drive (see below)
  6. Reboot while holding the Option key and choose the flash drive booting into the installer
  7. Completely delete the internal disk with Disk Utility
  8. Re-install macOS Mojave and make sure you fully update it
  9. Copy your data back into place via the backup


Create a bootable USB macOS Installation Disk

https://support.apple.com/en-us/HT201372


Download an older macOS version such as Mojave

Open Terminal and type:


softwareupdate --fetch-full-installer --full-installer-version 10.14.6


Depending on the condition of your backup, you might have some issues. If you ran Time Machine after Big Sur then you may have trouble restoring on Mojave. If the Time Machine backup is from Mojave it should just work. If you run into trouble restoring you will have to manually copy your files from the Time Machine backup to Documents, Desktop, etc.

Similar questions

2 replies
Question marked as Top-ranking reply

Sep 17, 2021 8:35 PM in response to SanderThomas

WARNING!!! Make sure you type this precisely as the "rm -rf" means remove (delete) and the -r means recursive (all sub-folder items) and the -f means FORCE (it won't ask you to confirm). If this were entered improperly you could delete things permanently by accident. The command provided is correct and it should delete the "Install macOS Mojave" from the hidden trash folder in your home folder.


Reboot the Mac then Open Terminal and type:


sudo rm -rf ~/.Trash/Install\ macOS\ Mojave.app/


Type your password when prompted.


If you still need to downgrade to Mojave it is possible but it is a massive procedure to accomplish:


  1. Backup your Mac (Time Machine or Carbon Copy Cloner / SuperDuper!)
  2. Obtain a 16GB+ USB flash drive (probably need a USB-C to USB-A adapter)
  3. Re-download Mojave (see below)
  4. Format the USB flash drive to FAT32 or HFS+ and name it MyVolume
  5. Create a bootable macOS Mojave installer on the flash drive (see below)
  6. Reboot while holding the Option key and choose the flash drive booting into the installer
  7. Completely delete the internal disk with Disk Utility
  8. Re-install macOS Mojave and make sure you fully update it
  9. Copy your data back into place via the backup


Create a bootable USB macOS Installation Disk

https://support.apple.com/en-us/HT201372


Download an older macOS version such as Mojave

Open Terminal and type:


softwareupdate --fetch-full-installer --full-installer-version 10.14.6


Depending on the condition of your backup, you might have some issues. If you ran Time Machine after Big Sur then you may have trouble restoring on Mojave. If the Time Machine backup is from Mojave it should just work. If you run into trouble restoring you will have to manually copy your files from the Time Machine backup to Documents, Desktop, etc.

Remove damaged install file from trash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.