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User profile for user: Justin_1
Justin_1 Author
User level: Level 1
4 points

I don't remember my Apple security questions and I can't reset them

Do not remember my security questions and it's not allowing me to reset my security questions is saying I do not have enough information





[Re-Titled by Moderator]


Posted on Sep 17, 2021 5:02 PM

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User profile for user: Limnos
Limnos
User level: Level 10
418,819 points

Posted on Sep 17, 2021 7:52 PM

In addition to what was previously posted I have seen multiple Community Specialists recommend trying to sign up for Two Factor Authentication first.


Two-factor authentication for Apple ID - Apple Support

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Sep 17, 2021 6:44 PM in response to Justin_1

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


Based on multiple posts I have read, they will not help you recover the answers to your security questions.



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I don't remember my Apple security questions and I can't reset them

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