Ipad 8th Gen looping

meda19 Said:

"Ipad 8th Gen looping: No. My battery was low and was trying to recharge it. And I see the last update was on the 13th of Sept. I took it to I store yesterday. They did some update. Now it stopped looping, it’s just stuck here. See photo below: What does that mean?"

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Thank you for the Photo:

Restore Screen:

It is prompting you to restore your device. See here: If you see the Restore Screen on your iPhone, iPad, or iPod touch - Apple Support

meda19 Said:

"Ipad 8th Gen looping: Now maybe the problem is about my volume down button does not work. And it hasn’t been working for sometime, months prior to the iPad looping. Could that be the hardware reason. Cos the info you sent me now requires that bottom to be pressed"

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Indeed that seem to be the issue.

So, Get this Serviced:

You would either:

• Take it to your Local Apple Store: Go Here for More: Apple Store - Find a Store - Apple
• Or Send it in for Send-In Service. Consider including note, such as where you notice things like heat.  Go Here fore More: Send-In Service - Include Handwritten Notes with the Packaging

Contacting Apple Support:

• Contact Us - Choose Locations
• Ask to speak with the Apple Store Staff
• Proceed from there as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. And this makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

meda19 Said:

"Ipad 8th Gen looping: Hi, My iPad has gone into a loop mode after recently updating to ios 14.8. what can I do? When I went to the store, they told me they failed to hard reset it. this problem clearly shows that it's a software issue. Please advise."

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Updating?:

Were you updating your iPad when this got stuck in a loop?