You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to trade in old iphone for refurbished iphone with data transfer

Lets say I have an old Iphone that I want to trade in and I want to buy an apple certified Iphone. I don't see any option to trade in on the refurbished page and how can I transfer the data from my old Iphone to the new one if I have send in my old iphone before I receive the new one?

iPhone 11 Pro Max

Posted on Sep 18, 2021 4:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2021 5:20 PM

Thank you for confirmation, is it possible to apply a gift card to the purchase after it is already made?

5 replies

Sep 18, 2021 5:15 PM in response to aaaa41

You are correct, there is no option to trade-in an iPhone if you are purchasing from an Apple Certified Refurbished iPhone. The Trade-in program works only towards purchasing a new device.

Now, if you are trading in your old iPhone for a new iPhone then you would backup your old iPhone on iCloud and/or a computer. Once you get your new iPhone, then you would restore the new iPhone from that backup file. Here is some more information on ➔ what to do before you sell, trade-in or give away your iPhone.


Axel F.

Sep 18, 2021 6:08 PM in response to aaaa41

I am not sure on how to get a gift card value applied to a purchase that has been already made with another payment method. I recommend that you ask this question to Apple directly by either calling them at 1-800-MY-APPLE or by contacting  ➔ Apple Support


If you are referring to a Trade-In credit (not a gift card) then that credit can only be applied toward a purchase of a new device.


Axel F.

Sep 18, 2021 10:58 PM in response to aaaa41

You are correct about the gift card issued after a trade-in without a purchase of any Apple Product at the time. You can then apply this gift card amount toward purchasing Apple merchandise from Apple. This applies to trading-in a device without a purchase of a new device at the same time.

Your question is whether you can use this trade-in credit/gift card to pay for an Apple device that has already been ordered but not shipped yet. I do not know the answer to that. I, therefore, ask you to contact Apple at 1-800-MY-APPLE or by contacting ➔ Apple Support


Axel F.


How to trade in old iphone for refurbished iphone with data transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.