Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

But brand new iPhone but get a refurbished one?

Hello. So last year I preordered an iPhone 12 Pro. So bought what I thought was a brand new one.


Saw a thread about the serial number and if it’s starts with F it’s a refurbished phone.


mine starts with F.


Can this be right? Pre ordering and paying for a brand new phone but getting a refurbished phone does not sound right to be at the prices we pay.

iPhone 12 Pro, iOS 14

Posted on Sep 18, 2021 9:39 PM

Reply
Question marked as Best reply

Posted on Sep 18, 2021 10:12 PM

My mistake. Ignore this

1 reply

But brand new iPhone but get a refurbished one?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.