why wont itunes allow me to add paypal as a payment method?

my iphone will not allow me to link my paypal account to my itunes. i have had it linked before but for some reason it changed and now refuses to allow me to relink it! i am beyond frustrated at this point!

Posted on Sep 18, 2021 11:34 PM

Reply
4 replies

Sep 19, 2021 10:46 PM in response to Crystaldf

Crystaldf Said:

"Well after hours on chat with customer assistance ** found out apple locked my ability to add my paypal. Why? You might ask: So I get sent the invoice and … not a single item on it is anywhere near $19.96. Ok so at this point it’s sounding like a scam!"

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Two Things:



A. Speaking with a Supervisor:

Can't Call? Use Chat:

If calling them is of not option to you, then try a chat session. Once chatting is set up, ask them to call you. Once you get to speak with an Apple Rep, requisition to speak with an Apple Advisor.

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support

Proceed from there as Necessar


and...


B. Modify Your Credentials— ASAP:

With something suspicious as this, consider to perform the following:

Sep 18, 2021 11:59 PM in response to Crystaldf

Crystaldf Said:

"why wont itunes allow me to add paypal as a payment method?: my iphone will not allow me to link my paypal account to my itunes. i have had it linked before but for some reason it changed and now refuses to allow me to relink it! i am beyond frustrated at this point!"

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Use a Computer:

Set this up on a computer, as it would be more user-friendly doing so.

Sep 19, 2021 10:15 PM in response to TheLittles

Well after hours on chat with customer assistance ** found out apple locked my ability to add my paypal. Why? You might ask? Well apparently I had a chargeback (refund) at some point last year and they are just now getting around to doing all this. But wait it gets better. So to have access to my paypal again I have to pay $19.96… ? Umm what now? So I get sent the invoice and … not a single item on it is anywhere near $19.96. Ok so at this point it’s sounding like a scam! I tell the lady no way am I paying anyone just to have access to an account they had no right to block in the first place! Now mind you this is all around 1AM to at least 4AM! So I get a reference number and told someone would be calling me within 30 mins or so ( never got a call). I told her she needed to get her boss in on this and possibly look into a scam being run inside apple support! You all may want to keep a close eye on your accounts!

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why wont itunes allow me to add paypal as a payment method?

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