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Macbook pro green tint issue , green tint issue with black image

My Macbook Pro 2015 13-inch starts up fine and runs okay, but after a while, a greenish hue starts to spread depending on the color in the background. In less than a minute, the whole screen has this tint. And green tint disappear after 30 mins , I have tried doing all the hardware resets and the display reset, but none of them restore my Macbook back to its original state. Even on the screens of the hardware tests and disk utilities, the hue would still appear which may mean that the software has no problem. After that i connected it to my external monitor but there’s no any issue with that monitor.


please help someone to slove this problem.

Posted on Sep 19, 2021 2:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2021 7:34 AM

GayumNehara wrote:

My Macbook Pro 2015 13-inch starts up fine and runs okay, but after a while, a greenish hue starts to spread depending on the color in the background. In less than a minute, the whole screen has this tint. And green tint disappear after 30 mins ,

https://discussions.apple.com/content/attachment/7c48e045-0640-4a21-aa5e-5cb92d902348
I have tried doing all the hardware resets and the display reset, but none of them restore my Macbook back to its original state. Even on the screens of the hardware tests and disk utilities, the hue would still appear which may mean that the software has no problem. After that i connected it to my external monitor but there’s no any issue with that monitor.

please help someone to slove this problem.


As a test—

You can compare your results mirroring using an external monitor, if the issue persist it points to a GPU fault, if no issue then it points to a Display issue.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


6 replies
Question marked as Top-ranking reply

Sep 19, 2021 7:34 AM in response to GayumNehara

GayumNehara wrote:

My Macbook Pro 2015 13-inch starts up fine and runs okay, but after a while, a greenish hue starts to spread depending on the color in the background. In less than a minute, the whole screen has this tint. And green tint disappear after 30 mins ,

https://discussions.apple.com/content/attachment/7c48e045-0640-4a21-aa5e-5cb92d902348
I have tried doing all the hardware resets and the display reset, but none of them restore my Macbook back to its original state. Even on the screens of the hardware tests and disk utilities, the hue would still appear which may mean that the software has no problem. After that i connected it to my external monitor but there’s no any issue with that monitor.

please help someone to slove this problem.


As a test—

You can compare your results mirroring using an external monitor, if the issue persist it points to a GPU fault, if no issue then it points to a Display issue.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Macbook pro green tint issue , green tint issue with black image

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