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Level 1

4 points

Unlocking old iphone

I asked ee to unlock my old iPhone 5 so I could put a sim in it, they say it’s done but maybe it’s apple that are blocking the unlock as ive not used the phone for so long, how can I ask Apple for help?

iPhone SE, iOS 13

Posted on Sep 19, 2021 7:00 AM

Best reply

LD150

Level 10

90,031 points

Posted on Sep 19, 2021 7:21 AM

Apple cannot expedite this, only the provider that locked it can unlock it.

However you seem to have LTE service so the lock is not in place for that SIM.

I don't know what the message at the bottom says

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Unlocking old iphone

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