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vishesh07 Author

Level 1

5 points

purchase failed and amount debited

I was purchasing macbook air via guest account, while payment transaction failed and amount of 98730 was debited from my account. When will I get my refund because my biggest worry is that I was purchasing via guest login. Please revert.

Posted on Sep 19, 2021 7:19 AM

Top-ranking reply

MichaelB2019

Community Specialist

Posted on Sep 20, 2021 6:53 AM

Hi vishesh07,

Thanks for coming to Apple Support Communities for help today with an Apple Online Store purchase that failed. It sounds like your bank account was still debited.

We'd advise contacting the Apple Online Store regarding your order: Contacting Apple.

You may also want to contact your bank.

Have a fantastic day!

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purchase failed and amount debited

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