When I plug in my wired headphones into my iPhone 6s there’s no sound in fact it continues to play the song or video in the speakers I tried every single thing that’s on the Internet even Apple’s official instructions and it still didn’t work

Question

When I plug in my wired headphones into my iPhone 6s there’s no sound in fact it continues to play the song or video in the speakers I tried every single thing that’s on the Internet even Apple’s official instructions and it still didn’t work

Posted on Sep 19, 2021 10:32 AM

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Answer 1

bbesspete

Community Specialist

Sep 20, 2021 8:21 AM in response to Marshmell02Playz16

Hello, Marshmell02Playz16.

Thanks for posting in Apple Support Communities. We understand that your wired headphones are not being recognized by your iPhone 6s.

If the steps in this support article didn't work: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

The next step would be to reach out to Apple Support directly for a closer look at your iPhone hardware: Contact - Official Apple Support

Take care.

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When I plug in my wired headphones into my iPhone 6s there’s no sound in fact it continues to play the song or video in the speakers I tried every single thing that’s on the Internet even Apple’s official instructions and it still didn’t work

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