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I had canceled my subscription for chegg on July 23. I was still charged and keeps renewing every month. when I log into account into manage subscription it gives me the option of subscription 20,99$ also will renew on sept 22nd. I wanna cancel it completely.
thanks
Hi pineapple5258,
Welcome to the Apple Community :)
Seems the subscription may not have cancelled.
Apple support have articles online (links below) that may help.
Cancel a Subscription from Apple
https://support.apple.com/en-au/HT202039.
or
If the subscription that you want to cancel is not listed:
https://support.apple.com/en-au/HT212052
or
Get help with subscriptions not billed through Apple:
https://support.apple.com/en-us/HT207865
And
Cancelling subscriptions is slightly different in Israel, South Africa, and Turkey
https://support.apple.com/en-au/HT206627
Request a refund for apps or content that you bought from Apple
https://support.apple.com/en-au/HT204084
Hope this helps you :)
Hi pineapple5258,
Welcome to the Apple Community :)
Seems the subscription may not have cancelled.
Apple support have articles online (links below) that may help.
Cancel a Subscription from Apple
https://support.apple.com/en-au/HT202039.
or
If the subscription that you want to cancel is not listed:
https://support.apple.com/en-au/HT212052
or
Get help with subscriptions not billed through Apple:
https://support.apple.com/en-us/HT207865
And
Cancelling subscriptions is slightly different in Israel, South Africa, and Turkey
https://support.apple.com/en-au/HT206627
Request a refund for apps or content that you bought from Apple
https://support.apple.com/en-au/HT204084
Hope this helps you :)
I canceled a subscription but keeps renewing
