Can’t update iPhone XR or make calls
I can’t update my IPhone XR or make calls
[Re-Titled by Moderator]
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I can’t update my IPhone XR or make calls
[Re-Titled by Moderator]
Hi Serena5157,
Welcome to the Apple Community.
Wondering if you have enough free space on your phone for the iOS update,
and whether there is an error message that would help troubleshoot.
Apple Support have articles online that may help guide you.
Update your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT204204
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
If your iPhone, iPad or iPod touch won’t update
https://support.apple.com/en-us/HT201435
If you see the Restore screen on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203122
If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT208831
If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart
https://support.apple.com/en-us/HT208733
Hope this helps you troubleshoot :-)
Hi Serena5157,
Welcome to the Apple Community.
Wondering if you have enough free space on your phone for the iOS update,
and whether there is an error message that would help troubleshoot.
Apple Support have articles online that may help guide you.
Update your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT204204
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
If your iPhone, iPad or iPod touch won’t update
https://support.apple.com/en-us/HT201435
If you see the Restore screen on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203122
If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT208831
If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart
https://support.apple.com/en-us/HT208733
Hope this helps you troubleshoot :-)
Serena5157 Said:
"I need help please???: I can’t update my IPhone XR or make calls"
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Whom to Contact:
For Calls: Contact your Carrier, as they they are the one who provide you with the service of Cellular.
Troubleshooting Updates:
Server Error:
There is likely an error connecting to Apple's servers.
To Check for Updates:
Use a Computer and Ethernet:
Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
Can’t update iPhone XR or make calls