I signed up for two app subscriptions on vacation this summer, Storytel Unlimited and something called Saby Monitor. They are both showing as running subscriptions in the individual apps. However none of these show up in App Store under subscriptions. I have tried from my phone, then from my mac.
I want to cancel both of them, but can not. I find this quite alarming. How can I trust to purchase anything on app store again? Please advise
Thanks for reaching out, Martin Spencer Nichols. We can help.
If you originally signed up for the subscription through Apple, you can check out this guide for steps on How to cancel a subscription from Apple. If you signed up through a different party, such as through the app's website, or through your cellular carrier, you might need to reach out to them instead.
Give those steps a try, and if you're still having difficulty, contact Apple Support.
Take care!
Thank you for your reassuring message,
Yes i signed up through Apple app store. However following your link is what I have tried before. The ongoing subscriptions are simply not there. I will reach out to Apple support.
All best
Ongoing app subscriptions not showing up in app store
