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My IPad is frozen in an open app. I have tried turning off to restart. No response. Any ideas??

My iPad is froze on an open app. Won’t go off or restart. What can I do?

iPhone XR, iOS 14

Posted on Sep 19, 2021 6:28 PM

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2 replies

Sep 20, 2021 7:18 AM in response to Ljsl02

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPad won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

My IPad is frozen in an open app. I have tried turning off to restart. No response. Any ideas??

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