Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Error

Trying to view The Morning Show on Apple TV app on roku but keep getting an error “Video Not Available”… I can view other movies and shows fine except this one. What is the trick?!

Posted on Sep 19, 2021 8:49 PM

Best reply

daapple

Level 4

2,172 points

Posted on Sep 19, 2021 9:07 PM

Hi there, use this support article for further guidance - If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

View in context

Similar questions

video not available error on appletv app on Roku The AppleTv app is playing using Roku. Some shows can be played but others get a message saying "Video not available..There's a problem loading this video. If this continues, check your internet connection". These same episodes can be played by another family member on the family account using AppleTV. We can also play these episodes on a laptop and at the Ipad app. We reinstalled and updated the AppleTV app on Roku. The video troubleshooting on AppleTV said it couldn't find any problems. What else can we try?
70 1
Roku app says "video unavailable" My wife and I are using the Apple TV app on Roku, and we have NEVER been able to watch anything. Every Apple TV+ film or series we have attempted to watch has returned a screen that says "Video Unavailable." We have tried updating the app, updating the Roku, reinstalling the app, uninstalling the app then restarting the Roku then reinstalling the app. Nothing has made any difference. Has anyone had a similar problem? Does anyone have a suggestion?
396 1
Roku Apple TV Streaming Problem My Roku has a hard time streaming Apple TV+ most of the time. Either every show/movie I try says "There's a problem loading this video" and "Video Not Available". Recently did a hard reset on the Roku device, and it's now able to show one of the videos but not the others. Very frustrated that I can't seem to find a good answer anywhere - any help would be appreciated.
6588 1

1 reply

Best reply

daapple

Level 4

2,172 points

Sep 19, 2021 9:07 PM in response to bertha157

Hi there, use this support article for further guidance - If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

Error

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up