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My 7+ stops downloading during “the preparing download” portion.

My 7-plus stops downloading during “the preparing download” portion. Any suggestions?


[Re-Titled by Moderator]

Posted on Sep 20, 2021 1:56 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2021 12:38 PM

Are you sure about that? I upgraded 2 iPhones and each took a total of 30 minutes after the first download was complete. Preparing can take 10+ minutes.


Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues.


"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY

1 reply
Question marked as Top-ranking reply

Sep 20, 2021 12:38 PM in response to Mbwsr

Are you sure about that? I upgraded 2 iPhones and each took a total of 30 minutes after the first download was complete. Preparing can take 10+ minutes.


Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues.


"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY

My 7+ stops downloading during “the preparing download” portion.

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