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Pre-order

I pre-ordered the iphone 13 pro max but they did not remove the money from my bank account and I have not received an email to say if the order went through or if it was cancelled.

Posted on Sep 20, 2021 3:52 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2021 4:29 AM

When you placed the order, Apple should have provided an anticipated arrival date. As that date approaches, the status will change to preparing to ship, then to shipped. At that time, Apple will send you an email with an updated arrival date. Also at that time, your method of payment will be charged.

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Question marked as Top-ranking reply

Sep 20, 2021 4:29 AM in response to Paula17z

When you placed the order, Apple should have provided an anticipated arrival date. As that date approaches, the status will change to preparing to ship, then to shipped. At that time, Apple will send you an email with an updated arrival date. Also at that time, your method of payment will be charged.

Pre-order

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