You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Paula17z Author

Level 1

4 points

Pre-order

I pre-ordered the iphone 13 pro max but they did not remove the money from my bank account and I have not received an email to say if the order went through or if it was cancelled.

Posted on Sep 20, 2021 3:52 AM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,100 points

Posted on Sep 20, 2021 4:29 AM

When you placed the order, Apple should have provided an anticipated arrival date. As that date approaches, the status will change to preparing to ship, then to shipped. At that time, Apple will send you an email with an updated arrival date. Also at that time, your method of payment will be charged.

View in context

Pre-order

Similar questions