camera screen is white

When I activate the camera the rear camera works as expected but the front camera shows a white screen. I've clean the camera, remove the case and restart the phone but it still happening. My phone is an Iphone 12

iPhone 12

Posted on Sep 20, 2021 5:31 AM

Reply
1 reply

Sep 21, 2021 5:56 AM in response to eljosetxu

Hello Eljosetxu,


Thank you for using Apple Support Communities. Based on your post, the front camera on your iPhone 12 is white. We'll do our best to assist.


It appears you came from a great resource for the issue: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Cleaning the camera, removing the case and rebooting are great ways to attempt to resolve this.


We'd check for any profiles that might be blocking access to the camera: Install or remove configuration profiles on iPhone


If it hasn't worked, then it might be best to run a diagnostic: Contact Apple Support


Or bring it in for an inspection: iPhone Repair & Service


This will help to prepare you for that visit: Get your iPhone, iPad, or iPod touch ready for service


Select your region and search nearby for locations: Find Locations


Due to the current conditions around the world, some stores may have limited hours or appointment times. They also may require specific things to visit them (Such as, scheduling an appointment, wearing a mask, calling to check-in, etc.).


Hoping this helps out, take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

camera screen is white

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.