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Hi,
My iPad Air 2, went into recovery mode. I plugged it onto my laptop/itune to get the update.
But, while extracting software - am getting a message that memory is full so cant update.
Now, how do i delete files/get storage to update the iPad?
iPad Air 2, iPadOS 13
Do you have a pre-existing iCloud or iTunes backup? If not, you may have lost your locally stored data. If you do have a backup, the easiest solution may be to first restore your iPad to Factory Settings - which will install a fresh copy of the most recent version of iOS/iPadOS that is supported by your iPad - and then restore your data from your existing backup.
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
Do you have a pre-existing iCloud or iTunes backup? If not, you may have lost your locally stored data. If you do have a backup, the easiest solution may be to first restore your iPad to Factory Settings - which will install a fresh copy of the most recent version of iOS/iPadOS that is supported by your iPad - and then restore your data from your existing backup.
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
iPad in recovery mode and cant update due to memory issues
