Every time I do the fit test, it says it isn't a fit - help please!

I cannot get the airpods pro to work in my ear with the fit test. I have tried a bunch of different combinations and ways, and it keeps saying the fit is not right. Please help.

Posted on Sep 20, 2021 11:48 AM

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3 replies

Sep 20, 2021 11:49 AM in response to kaspequa

Your AirPods Pro come with three sizes of ear tips. The medium size comes already attached, and small and large sizes are in the box that your AirPods Pro came in, under the tray, nested inside the charging cable. To check the size of an ear tip, unroll its edge and look for S, M, or L etched on the inside of the ear tip near its base.


Try inserting the AirPods with the medium-sized ear tips in your ears so that the AirPods are seated comfortably and securely. If you can’t get a good seal, try adjusting the AirPod or switch to a larger ear tip. If the ear tip feels too large in your ear or is uncomfortable, try a smaller ear tip.


Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support


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Every time I do the fit test, it says it isn't a fit - help please!

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