Stolen Apple Watch

I recently purchased a series 3 Watch from someone on FaceBook Marketplace and got scammed as the person did not remove the old Apple ID, and I would guess this watch wasn't theirs to sell. I accept the loss at this point, but wonder if there is a way for Apple to contact the owner via the Apple ID email on file, and let them know the watch has been found?

Posted on Sep 20, 2021 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 2:20 PM

Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through FaceBook Marketplace) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 20, 2021 2:20 PM in response to Jeff Hejl

Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through FaceBook Marketplace) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stolen Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.