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819-623 Author

Level 1

4 points

my Apple wireless EarPods stopped working

my Apple wireless Bluetooth earbuds stopped working after 3 months of purchase

iPhone 7 Plus, iOS 14

Posted on Sep 20, 2021 2:36 PM

Top-ranking reply

deggie

Level 10

167,333 points

Posted on Sep 20, 2021 3:14 PM

They are called AirPods, EarPods are the ones with a cable.

Did you try resetting your AirPods? Put them in the case, leave the lid open, hold down the button and wait for the light to flash white then reconnect them.

If that does not work click on the Get Support link at the top right of this page to start the service process.

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my Apple wireless EarPods stopped working

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