Every now and then a song will jump/scratch like in the “olden days” when a CD was scratched
someone on another question suggested the connections but that would be random across a play list… this is the same song everytime it plays so the connections can’t be the issue - and it’s Bluetoothed to a sound bar no connections
suggeations?
iPhone 11, iOS 14
Hey there Peeone22,
Thanks for using Apple Support Communities. We understand you're having trouble with music quality when you stream music. Is that correct? Is this music that is offline from Apple Music? Did you purchase the music from the iTunes Store or import to your device using iTunes?
One great troubleshooting step is to remove the music that this happens to and download or sync it again. For your reference, here is an article about downloading music for offline listening in Apple Music: Add and download music from Apple Music
This should be a good place to start. Let us know if you have any questions.
Kind regards.
Hey there Peeone22,
Thanks for using Apple Support Communities. We understand you're having trouble with music quality when you stream music. Is that correct? Is this music that is offline from Apple Music? Did you purchase the music from the iTunes Store or import to your device using iTunes?
One great troubleshooting step is to remove the music that this happens to and download or sync it again. For your reference, here is an article about downloading music for offline listening in Apple Music: Add and download music from Apple Music
This should be a good place to start. Let us know if you have any questions.
Kind regards.
Scratchy songs like a damaged CD?
