files deleted after iCloud payment failed

I've been using 200GB of iCloud for months now.. and my payment failed for about 5-6 weeks. I restarted my iCloud subscription in the beginning of this month and realised just now that I've lost some files on my mac's desktop. They're not in the bin and also I would never delete those. Is there possibility that this happened because of my payment failure and is there any ways to restore these files....?

MacBook Pro

Posted on Sep 20, 2021 6:33 PM

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Sep 21, 2021 4:45 PM in response to jin105

Hello and welcome to Apple Support Communities, jin105!


We understand that after your payment failed and your upgraded iCloud storage plan didn't renew, you're missing some files. We'd be happy to provide information that may help you out.


If the files you had stored exceeded the 5 GB free storage plan, the files won't sync: Downgrade or cancel your iCloud+ plan

"What happens when you downgrade or cancel iCloud+

  • If your iCloud storage exceeds your new storage plan capacity, iCloud won't sync or update your information. iCloud updates again when you increase your storage capacity or delete information to make more space. 
  • If you downgrade to the free iCloud plan, your storage will be reduced to 5GB and you will no longer have access to iCloud+ features like Hide My Email, Private Relay, and HomeKit Secure Video support.
  • When you downgrade or cancel your plan, the storage change takes effect after your current subscription billing period ends.
  • To make sure you don't lose any information, learn how to copy what's in iCloud. "


Try recovering the files using these steps: Recover deleted files on iCloud.com


Have a great day!

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files deleted after iCloud payment failed

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