How can I cancel a subscription my son purchased several years ago that automatically renews under an old Apple ID? We are charged 29.99 every year for this charge.
If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
If he can recover the password and sign un.
Purchases - View, change, or cancel your subscriptions. *
Purchases - Subscriptions not billed through Apple *
Link to contact Apple Support at the end of the article.
Purchases - the subscription that you want to cancel is not listed *
If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
My son purchased a subscription for a VPN Proxy several years ago. He could never remember the password to his account to cancel it.
