I cannot log in to my MacBook Air and password reset cannot reach server

Hi there Dukenflash,

Thanks for participating in the Apple Support Communities. We understand that you're unable to reset your Apple ID password. It looks like you've had a chance to review: Change your Apple ID password. If you haven't done so already, restart your MacBook Air. Sometimes this simple step can fix minor issues. If you've already restarted, or if that step doesn't help, make sure you have a strong connection to the internet: Connect to the internet with your Mac. If possible, try resetting your password from another device.

Reply to this message if you need more help.

Take care.