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I updated my wife's 2015 MacBook Air from High Sierra to Catalina. Now Safari no longer works. It appears to open and shows at the top tool bar but no search page appears. You only see the desktop. Also I get notifications to upgrade to Big Sur. I did a Catalina reinstall bit it stilI does not work. I did the same High Sierra to Catalina upgrade on my 2014 MacBookPro and it works just fine. Any thoughts. Thank you, Dennis
Hi dennisfromspringfield,
Welcome to the Apple Support Communities. We understand you're having issues with Safari not working as expected, and we'd be happy to provide you with the best steps.
To get started, give the steps listed in the following resource a try that can help with this particular issue: If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support
If still having issues after those steps, try opening Safari while in safe mode to see if the issue persists. Safe mode can help to determine whether an issue is caused by software that loads as your Mac starts up.
For steps on how to boot into safe mode, and what to do if the issue does or doesn't occur in safe mode, check out this link here: How to use safe mode on your Mac - Apple Support
Keep us updated on the results.
Take care.
Safari no longer works on MacBook Air after update to Catalina
