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Why is the update taking so long to prepare?

When trying to update my phone, it’s taking so long to prepare the update. Why?

Posted on Sep 20, 2021 10:25 PM

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Question marked as Best reply

Posted on Sep 20, 2021 10:37 PM

jennah7 Said:

"When trying to update my phone, it’s taking so long to prepare the update. Why?"

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To Check for Updates:


Are you Using WiFi?


Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

5 replies
Question marked as Best reply

Sep 20, 2021 10:37 PM in response to jennah7

jennah7 Said:

"When trying to update my phone, it’s taking so long to prepare the update. Why?"

-------


To Check for Updates:


Are you Using WiFi?


Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

Sep 24, 2021 1:21 PM in response to jennah7

jennah7 Said:

"When trying to update my phone, it’s taking so long to prepare the update. Why?"

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Thank you for the update.


Clearing Internal Space:

Being that it is taking so long, try clearing internal space. That would seemingly fix this, as having little storage, many system resources would be swollen up by processes. You would try clearing internal storage though use of the following:


What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

Why is the update taking so long to prepare?

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