Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update button not functioning

When I click on update on my iPhone it stop functioning that is the update page will not open instead the phone will stop functioning I need help

iPhone 7, iOS 14

Posted on Sep 20, 2021 11:27 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 11:40 PM

Paul amobi Said:

"Update button not functioning: When I click on update on my iPhone it stop functioning that is the update page will not open instead the phone will stop functioning I need help"

-------


Why the Issue?:

There is an error connection to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

1 reply
Question marked as Top-ranking reply

Sep 20, 2021 11:40 PM in response to Paul amobi

Paul amobi Said:

"Update button not functioning: When I click on update on my iPhone it stop functioning that is the update page will not open instead the phone will stop functioning I need help"

-------


Why the Issue?:

There is an error connection to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

Update button not functioning

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.