You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iryna7 Author

Level 1

4 points

Doesn’t work properly

Hello. I have a problem, it’s already one month. My downloaded music doesn’t work, playing only for 15 seconds and that’s all. How can I fix this problem? Thank you

iPhone XS, iOS 14

Posted on Sep 21, 2021 3:33 AM

Top-ranking reply

hcsitas

Level 6

12,896 points

Posted on Sep 21, 2021 4:07 AM

Update to iOS 15, it fixes.

View in context

Similar questions

Music issues Good afternoon. Some of my music won’t play. Like all my music is downloaded I can click on a song it’ll play like 15sec and stop playing.
393 2
All download music stops playing after 15 sec (in Apple Music) How can I fix this problem? First of all I was trying sign out from my iCloud. it’s not working:( I was deleting whole my downloads. it’s not working:( after that I was buying new IPhone (for sure) but it’s not working tooooo… I really need help with this thing because music is my life!
395 1
My music stops playing when I open new app My music stop playing when I open new app how do I fix this work before up date [Re-Titled by Moderator]
1539 1

1 reply