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ipad battery charge drops from 90 percent to 1percent suddenly and ipad swich off

IpadAir battery charge drops from 90% to 1% suddenly and ipad cutting off. While recharging sometimes charging but again cuts off.


iPad Air, iOS 12

Posted on Sep 21, 2021 6:50 AM

Reply
Question marked as Best reply

Posted on Sep 21, 2021 8:08 AM

If this is a 2013, iPad Air 1st generation, that is an 8-year old iPad, now.

The internal battery maybe failing or has failed.


You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair support category.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

1 reply
Question marked as Best reply

Sep 21, 2021 8:08 AM in response to jacobpk

If this is a 2013, iPad Air 1st generation, that is an 8-year old iPad, now.

The internal battery maybe failing or has failed.


You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair support category.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

ipad battery charge drops from 90 percent to 1percent suddenly and ipad swich off

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