You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

VDub619 Author

Level 1

27 points

iOS 15 Messages Notifications Not Working

After updating to iOS 15, I have noticed that SMS/iMessage notifications from the Messages app no longer trigger audible (text tones), visual (LED flash) or haptic (vibration) feedback on my phone. The notification tile still appears in my notification center on the lock screen as well as banners when my phone is unlocked. I also notice that if I am actively using my phone, the audio notification and haptics trigger but they do not do this when the phone is locked.

I have confirmed that I am not in any type of focus mode (Do Not Disturb) and I have also attempted to toggle my notification settings on and off for Messages with no success.

Has anyone else encountered this issue?

iPhone 12 Pro

Posted on Sep 21, 2021 7:17 AM

Top-ranking reply

Norman Harper

Level 2

166 points

Posted on Sep 25, 2021 6:31 AM

I fixed this issue (at least for me) by changing the message-alert tone to something else, waiting for an SMS to arrive, then changing the alert back to my original preferred tone. Hey presto! No more problems.

View in context

Similar questions

166 replies

Jan 28, 2022 1:36 PM in response to rasampson

Just curious if everything is still working well for you and if you also get notifications for text messages.

Jan 28, 2022 1:43 PM in response to kapster4040

only email is working.

mrspugs

Level 1

12 points

Jan 28, 2022 1:48 PM in response to rasampson

Only message works on mine. Downloaded gmail to get mail notifications.

15.4 is in beta but I don’t think the problem has been addressed.

Jan 28, 2022 2:09 PM in response to rasampson

Yes, I've also noticed that any SMS (green) messages give me proper message notifications. It's the iMessage (blue) ones where I'm not getting anything at all.

Jan 28, 2022 3:00 PM in response to cgilkison

Yeah, I have tried toggling between both "Mirror my iPhone" and "Custom" - I still don't get message notifications on either.

Feb 11, 2022 4:24 PM in response to VDub619

I'm curious if anyone has found a resolution to the notification issues yet.

Kluunsi

Level 1

41 points

Feb 12, 2022 11:44 AM in response to Kluunsi

Sorry, I copied and pasted from Notes and got the weird symbols. Accidentally hit Post before I could finish editing.

Feb 12, 2022 4:11 PM in response to Matthew Ellsworth

Thanks, but the first item here was from last Sep and it's now Feb. , my reason for the lack of confidence in Apple. Hopefully you're right.

Feb 16, 2022 6:11 PM in response to WestfordJoe

“Time to Leave” audio alerts from the Waze app. are working fine on a locked screen.

Feb 17, 2022 3:45 AM in response to WestfordJoe

Could this issue be specific to certain cellular service providers? I’m using Visible.

mrspugs

Level 1

12 points

Feb 17, 2022 3:46 AM in response to WestfordJoe

I use Verizon

Feb 17, 2022 2:04 PM in response to mrspugs

Visible is owned by Verizon and uses Verizon’s cellular network.

Feb 18, 2022 5:42 PM in response to Becky Bear

My 13 Pro doesn’t provide a text audio alert even when Messages is closed.

Feb 20, 2022 3:22 PM in response to WestfordJoe

When you reset the phone, did it return it to factory settings? That is, did it uninstall all your purchased apps and wipe out all your Notes, Contacts, etc.

Feb 20, 2022 4:07 PM in response to WestfordJoe

I have done this step and it only worked for a few days then went right back to not working.

iOS 15 Messages Notifications Not Working