Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Folio keypad

Why doesn’t my folio keyboard work on my ipad pro

Posted on Sep 21, 2021 7:21 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2021 7:35 AM

Do you see any errors or alerts when connecting your Apple Smart Folio Keyboard to your iPad?


See >>> If you see an ‘Accessory may not be supported’ alert - Apple Support


If you are using a Smart (folio) keyboard, the alert is typical of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see. 


The Smart folio keyboard itself is not repairable. The only remedy is replacement of the keyboard.

1 reply
Question marked as Top-ranking reply

Sep 21, 2021 7:35 AM in response to Angler26

Do you see any errors or alerts when connecting your Apple Smart Folio Keyboard to your iPad?


See >>> If you see an ‘Accessory may not be supported’ alert - Apple Support


If you are using a Smart (folio) keyboard, the alert is typical of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see. 


The Smart folio keyboard itself is not repairable. The only remedy is replacement of the keyboard.

Folio keypad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.