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I have the setting in Mail set to NEVER delete my e-mail. It keeps switching on it’s own to “after one week” delete the emails. This deletes all my e-mails on every device and my server(not an apple server)
What causes this setting to change on it’s own?
Hello roxaroon,
Thank you for using Apple Support Communities.
We understand that you have the setting for keeping deleted email set for never, but it will reset to "after one week". Your emails are then removed from all your devices and the server, which isn't an iCloud server. We would recommend taking a look at the following support article:
Delete and recover emails in Mail on iPhone - Apple Support
Specifically, this section:
"Decide how long to keep deleted emails
With some email clients, you can set how long deleted emails stay in the Trash mailbox.
> Mail, then tap Accounts.Note: Some email services might override your selection; for example, iCloud doesn’t keep deleted emails longer than 30 days, even if you select Never."
You may want to take a look at the settings for your email server settings that may be affecting this.
Best regards.
Hello roxaroon,
Thank you for using Apple Support Communities.
We understand that you have the setting for keeping deleted email set for never, but it will reset to "after one week". Your emails are then removed from all your devices and the server, which isn't an iCloud server. We would recommend taking a look at the following support article:
Delete and recover emails in Mail on iPhone - Apple Support
Specifically, this section:
"Decide how long to keep deleted emails
With some email clients, you can set how long deleted emails stay in the Trash mailbox.
> Mail, then tap Accounts.Note: Some email services might override your selection; for example, iCloud doesn’t keep deleted emails longer than 30 days, even if you select Never."
You may want to take a look at the settings for your email server settings that may be affecting this.
Best regards.
Mail keeps getting deleted on IPhone 12
