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I can't log into Xfinity on Safari

After doing IOS update yesterday, I can't log into Xfinity on Safari which includes my email

Tried emptying cache, unplugging everything- nothing works.

I can login from Firefox

I have an old Mac book with Catalina 10.15.7, Safari 15.0

Messages : "this web page was reloaded because a problem occurred"

"A problem repeatedly occurred with https://login.xfinity.com/login"




[Re-Titled by Moderator]


MacBook Pro 15″, macOS 10.15

Posted on Sep 21, 2021 11:38 AM

Reply
Question marked as Best reply

Posted on Sep 21, 2021 3:25 PM

SandyF wrote:

After doing IOS update yesterday, I can't log into Xfinity on Safari which includes my email
Tried emptying cache, unplugging everything- nothing works.
I can login from Firefox
I have an old Mac book with Catalina 10.15.7, Safari 15.0
Messages : "this web page was reloaded because a problem occurred"
"A problem repeatedly occurred with https://login.xfinity.com/login"

I am not seeing this issue with the link you provided:




You can try a different browser...and test by comparison


see if there is anything here:

Customize settings for each website in Safari on Mac - Apple ...

Change Websites preferences in Safari on Mac - Apple Support

Change General preferences in Safari on Mac - Apple Support

Change Advanced preferences in Safari on Mac - Apple Support

Manage cookies and website data in Safari on Mac - Apple ...




Xfinity Support

https://www.xfinity.com/support/?CMP=ILC_support_xfinity-learn-shop_re

4 replies
Question marked as Best reply

Sep 21, 2021 3:25 PM in response to SandyF

SandyF wrote:

After doing IOS update yesterday, I can't log into Xfinity on Safari which includes my email
Tried emptying cache, unplugging everything- nothing works.
I can login from Firefox
I have an old Mac book with Catalina 10.15.7, Safari 15.0
Messages : "this web page was reloaded because a problem occurred"
"A problem repeatedly occurred with https://login.xfinity.com/login"

I am not seeing this issue with the link you provided:




You can try a different browser...and test by comparison


see if there is anything here:

Customize settings for each website in Safari on Mac - Apple ...

Change Websites preferences in Safari on Mac - Apple Support

Change General preferences in Safari on Mac - Apple Support

Change Advanced preferences in Safari on Mac - Apple Support

Manage cookies and website data in Safari on Mac - Apple ...




Xfinity Support

https://www.xfinity.com/support/?CMP=ILC_support_xfinity-learn-shop_re

Oct 14, 2021 9:45 AM in response to mr.lars

I'm not an expert and honestly I tried so many things that I'm not sure what worked. I checked for updates on Safari and Xfinity and iOS, I emptied cache, I turned MAC off and on a few times. I reset my wireless and my Comcast box. several days after I had updated IOS, the problem disappeared. The same thing happened the last time I had an IOS/safari update, only it was with my credit union. That was eventually resolved also although it involved the CU doing some updates also. I used Firefox also until it was fixed but like you I much prefer Safari.

I can't log into Xfinity on Safari

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