Hi I need helping figuring out why my daughter is not able to recieve or send picture messages on her iPhone XR. She has a child apple account. Not sure if that is the reason. Please help. I tried changing the settings in messages and I even updated and restarted the phone but nothing works.
iPhone XR
Hey kirstin027,
Thank you for using Apple Support Communities!
We know it's important to know what's going on with your child's phone. We can help with sending photo messages.
First, to clear up some regular troubleshooting, follow these steps and let us know if they help:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Cheers!
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