Wi-Fi toggle switch grayed out

Hi there Çhânqïh,

Thanks for reaching out to Apple Support Communities. We understand you're having some difficulties connecting to a Wi-Fi network and we'd be happy to help assist the best we can. First, we'd recommend taking a look and working through the steps listed in the support article below and see if you continue to notice the same behavior.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

You'll also want to be sure that your device is also completely up to date with the latest software. If you're unable to update your device wirelessly, you can attempt to update with a computer following the steps in the resource below.

Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with iTunes

We hope this helps.

Çhânqïh,

Thanks for letting us know. In that case, we would recommend reaching out to Apple Support so they can look into this with you further. You can see your available support options using the link below.

Get Support

Take care.