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can’t update my apps

i’m trying to update my apps , said i needed to log into itunes so i did that , told me my information wasn’t right. so i went into setting changed my password multiple times n it’s still saying the same thing. i don’t know what to do

iPhone 12 Pro Max, iOS 14

Posted on Sep 21, 2021 8:54 PM

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Question marked as Best reply

Posted on Sep 22, 2021 6:37 AM

Were the apps downloaded with that account?


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


1 reply
Question marked as Best reply

Sep 22, 2021 6:37 AM in response to jazminvespalec

Were the apps downloaded with that account?


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


can’t update my apps

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