I have an iPhone 12. Every day, multiple times a day, I get a popup message saying “unable to download” with the options done and retry. I have been hitting done but it keeps popping up. I have looked at the downloads list in files and in my iTunes but cannot find out what is causing this. Any idea how I can make it stop? Please help!
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iPhone 12, iOS 14
Check your iTunes purchases, and see if there’s a download stuck there, or a stuck app download.
Check there for anything pending, restart, and try again.
There’s also an odd-sounding potential fix here: https://osxdaily.com/2015/05/20/fix-unable-to-download-item-please-try-again-error-ios/
If you can't download or update apps on your iPhone or iPad
For starters, how long has this been happening? Has is been since you updated to iOS 15? Or to iOS 15.1?
I recommend maybe a restart!?! https://support.apple.com/en-us/HT201559
this doesn’t erase any data, it’s just turning it off, then back on again.
also, have you tried pressing “retry”? If not, see which app/screen it takes you to.
I am an android person, I have always really liked to use Samsung phones specifically.
i would really recommend a Samsung phone if you can’t make this pop up stop,
but before we come to anything like that, let’s try to get it fixed…
Just wondering if a solution had been found to stop the ‘Unable to Download’ message? I’m having it too, started about 6 weeks ago. I contacted Apple Support via chat and they had no real solution other than to suggest try deleting all recently downloaded apps to see if that clears the message from popping up. I haven’t had time to do this but I did open all recently installed apps and they all open, so none are pending download. Super annoying for sure. iPhone 12 here with latest IOS running.
My iPhone 7 just threw the same **** popup at me as I logged in here. All my apps are updated, and so's iOS (version 15.0.1 as of today).
This annoying and random message has been nagging me for a month now.
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No, it is still happening. I spoke with apple support on chat and they said I need to speak with someone. I did not have time to wait on hold. I’m hoping I can get through to someone soon because it is very annoying. I even checked all downloads in the pending folder and it was empty. Ask, everything is updated so who knows why this is going on. I am glad I’m not the only one though. 🤷♀️
I’m able to download things. I’ve not had any issues downloading, even after this appeared, which is why I’m so confused about it because everything I’ve asked to download is on my phone.
No dice on the first two. Just tried the Airplane Mode thing, so I guess we'll see.
Thanks for the suggestions
It keeps coming back no matter which of its options I choose. It's been happening since before I upgraded to iOS 14.8, and I thought jumping to 15 might solve it.
It didn't.
I really don’t know what to have you do. If you don’t have anything important, then you could try wiping it…
hitting reply does nothing as well. It’s genuinely just a pop up to stop anything going on for me to click something. I have restarted it like the link states.
That’s the one! I chatted to Apple support and sent multiple images of that same thing telling them it is completely random. They have no answers either.
"Unable to download" popup on my iPhone 12
